Australian United Brokers Website Privacy Policy

Introduction

Australian United Brokers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Australian United Brokers Web site and governs data collection and usage. By using the Australian United Brokers website, you consent to the data practices described in this statement.

This policy has been drafted with regard to Australian United Broker’s obligations under the Privacy Act 1988 and the new National Privacy Principles (the Privacy Act). This Policy is a public document and has been prepared in light of National Privacy Principle 5, Openness

1. Your personal information is important to us

Australian United Brokers takes the protection of privacy seriously and recognises that you have a right to control, and have access to, your personal information. Australian United Brokers stores statistical information about you. We do not obtain any personal information unless you choose to give it to us.

The types of information we collect from you when you use our website includes, the referring site, browser used, pages visited and other generic measures of your activity on our site. This information is then used to measure the number of visitors to different sections of our site and thus assists us in making our site more useful to users.

2. Using and disclosing your personal information


Australian United Brokers will not use or disclose any information about you without your consent, nor will we access your communications on our website, unless required to by law.

3. Collecting personal information about you


When you engage in certain activities on this site, Australian United Brokers may ask you to provide certain information about yourself by filling out and submitting an online form. Compliance with this request is optional, as is the level in which you may choose to participate in any market research surveys available within our website.  Australian United Brokers only uses personal information to better understand your needs and interests and to provide you with a more relevant, or personalised service.
There are two types of information we collect about you:

a. Personal information


This is information that is associated with the personal details you have chosen to provide Australian United Brokers when using our website. The accuracy of the information provided is outside of Australian United Broker’s control. Online forms are enabled with field verification technology, which is only used to validate the format of the data provided. Field verification technology cannot validate the accuracy of the data provided.

Australian United Brokers understands that some people choose to create an alias as a means of identification when it comes to subscribing to particular types of membership. Australian United Brokers will continue to refer to you by the name or alias that you have chosen, for as long as you choose not to update your personal profile. Australian United Brokers does not collect information about you from other organisations or from websites outside of the Australian United Broker’s website.

b. Non-personal information

This is information that is associated with usage and service operation and is not associated with a specific personal identity. Australian United Brokers collects and analyses non-personal information to evaluate how visitors use our website.  Non-personal data collected may include the pages visited on www.aub.net.au, unique URL's visited within www.aub.net.au, browser type and IP address. Most non-personal data is collected via the use of cookies or other analysis technologies. The Australian United Broker’s website uses cookies, web beacons and other technologies for data analysis and personalisation services.

Australian United Brokers may place advertisements and banners on other websites that may use cookies. Should you decide that you do not want Australian United Brokers to retain any personal or non-personal information, you can use the Preferences option on your browser program to remove all cookies and to set the browser option not to accept cookies in the future.

4. Securing your privacy


Several tools, policies and protocols have been used to safeguard the submission of information through the Australian United Brokers website. Security measures have been integrated into the design, implementation and day-to-day functioning of the entire operating environment, as part of our continuing commitment to the security of electronic content and electronic transmission of information.

All personal data that is transmitted via the internet is encrypted using 128 bit encryption via Secure Socket Layer (SSL). You can check the level of security on any Australian United Broker’s web page where personal information is requested using the closed padlock on the bottom right hand corner of your browser window. Use of this secure technology ensures that your data can only read by the intended recipient. Should the data be intercepted by a 3rd party, the data's contents will remain unintelligible, unrecognisable and anonymous.

Australian United Brokers strongly recommends that you do not divulge your password to anyone in an unsolicited phone call or e-mail. When you choose to leave the Australian United Broker’s website from a password protected area, it is always recommended that you log off from the browser page or otherwise exit the browser page.

5. Storage of your personal information


Australian United Brokers will endeavour to take all reasonable steps to keep secure any information which is held about you. Australian United Broker’s stores its information in a secure environment that is protected within monitored security facilities.  Contractors who provide services related to our information systems respect the confidentiality of any personal information held by Australian United Broker’s.

Australian United Brokers will not be held responsible for events arising from unauthorised access to your personal information. To assist in keeping your personal information secure, you must never divulge your login details to any other party.  Please notify us immediately if there is any unauthorised use of your account or any other breach of security.

6. Our use of cookies


When you visit www.aub.net.au you can access important information without revealing your identity. In order to provide you with a more personalised and relevant website experience, we might use cookies to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your information and preferences. It cannot be executed as code or deliver viruses. While Australian United Brokers might use cookies to track your visit to www.aub.net.au, our web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Australian United Brokers with personal information. If you do not wish to receive any cookies you may set your browser to refuse cookies. In some instances this may mean you will not be able to take full advantage of parts of the Australian United Brokers website. The use of cookies can enhance your enjoyment of what is offered by Australian United Brokers, because they can help personalise your experience of our website. Cookies can provide us with aggregated information on how people use our website, and also confirm which advertisements are effective, thus helping us to continually improve our website.

7. Unsolicited email commonly known as SPAM


Australian United Brokers strongly opposes SPAM, and as such, Australian United Brokers will not send unsolicited email without first asking you whether you wish to receive this information. Should you ever wish to cease receiving correspondence from Australian United Brokers, please follow the instructions on how to remove yourself from our mailing list (this information is available on all correspondence). Should you choose to communicate your request to be removed from such a list using either email or one of our personal contact forms, please allow seven days for this request to be processed.

8. You can access the information we keep about you


Should you wish to access the information we hold about, please contact us by email at info@aub.net.au, and specify details of your request.  We will endeavour to respond to your request within 14 days.

9. Australian United Brokers and third party links


Australian United Brokers may provide links to third party websites that are not under the control of Australian United Brokers. Subsequently, we cannot accept responsibility for the conduct of companies linked to our website.  Before disclosing your personal information on any other website, Australian United Brokers strongly recommend that you examine the terms and conditions of using their website.

10. What to do if you have a problem or question


Australian United Brokers takes issues concerning privacy seriously and will endeavour to address these concerns immediately. If you have any further queries relating to our privacy policy, or if you have a problem or complaint, please contact us email at info@aub.net.au.

11. Further information on privacy in Australia


For more information about privacy issues in Australia and protecting your privacy please visit the Australian Federal Privacy Commissioner's website.

 






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